Privacy policy

Last updated: January 25, 2026

RajSutra (“Rajsutra,” “we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated and secure shopping experience.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit, access, use, or make a purchase through our Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.

By accessing or using any of the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual. Personal information does not include data that has been anonymized or de-identified so it cannot reasonably be associated with you.

Depending on how you interact with the Services, we may collect the following categories of personal information, as permitted or required by applicable law:

Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Financial Information

  • Payment method details (such as credit or debit card information)

  • Transaction confirmations and payment-related details

Note: Payment information is processed securely by authorized third-party payment processors.

Account Information

  • Username and password

  • Account preferences and settings

Transaction Information

  • Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled

  • Order history and related activity

Communications

  • Information you provide when contacting us, including customer support inquiries, emails, or messages

Device and Technical Information

  • IP address

  • Browser type

  • Device identifiers

  • Network and connection information

Usage Information

  • Interactions with the Services

  • Pages viewed, browsing behavior, and time spent on the website

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, communicate with us, or otherwise provide information

  • Automatically, through your use of the Services, including cookies and similar technologies

  • From service providers, who collect or process information on our behalf

  • From partners or third parties, where permitted by law

How We Use Your Personal Information

We may use personal information for the following purposes:

Providing and Improving the Services

  • Processing orders, payments, returns, and exchanges

  • Creating, maintaining, and managing user accounts

  • Arranging shipping and fulfillment

  • Remembering preferences and improving user experience

  • Customizing content and product recommendations

Marketing and Promotions

  • Sending marketing, promotional, or informational communications (where permitted)

  • Displaying relevant advertisements based on interactions with the Services

You may opt out of marketing communications at any time.

Security and Fraud Prevention

  • Authenticating accounts

  • Detecting, preventing, and investigating fraudulent or unauthorized activity

  • Protecting the security and integrity of our Services

You are responsible for maintaining the confidentiality of your account credentials.

Customer Support and Communication

  • Responding to inquiries and providing assistance

  • Maintaining and managing our relationship with you

Legal and Compliance Purposes

  • Complying with applicable laws and regulations

  • Responding to lawful requests from authorities

  • Enforcing our terms, policies, and contractual obligations

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With trusted service providers who perform services on our behalf, such as website hosting, payment processing, analytics, customer support, marketing, fulfillment, and shipping

  • With business and marketing partners, where permitted, to provide advertising or promotional services

  • With affiliates or within our corporate group

  • When you direct or consent to such disclosure

  • In connection with business transactions, such as a merger, acquisition, or restructuring

  • To comply with legal obligations, enforce policies, or protect rights, safety, and property

All third parties are required to handle personal information in accordance with applicable privacy laws.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms not operated or controlled by RajSutra. We are not responsible for the privacy practices, security, or content of third-party sites. We encourage you to review their privacy policies before providing personal information.

Information shared on public or semi-public platforms may be visible to others and is not governed by this Privacy Policy.

Children’s Privacy

The Services are not intended for use by individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Security and Data Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal information

  • Right to correct inaccurate information

  • Right to delete personal information

  • Right to data portability, where applicable

  • Right to opt out of certain processing, including targeted advertising

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing requests, as permitted by law.

We will not discriminate against you for exercising your rights.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your place of residence. Where required, we rely on appropriate safeguards to ensure adequate protection of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices, legal requirements, or operational needs. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at: support@rajsutra.com.