Refund policy

Return & Refund Policy

Rajsutra

We want you to love Rajsutra. If something isn’t right, here’s how we handle returns and refunds.


1. Eligibility for Returns

Returns are accepted if:

  • Requested within 7 days of delivery

  • Items are unused, unworn, unwashed, and in original packaging

  • Hygiene-sensitive items (e.g., scrubs worn or altered) are not eligible


2. Non-Returnable Items

  • Sale or clearance items

  • Gift cards

  • Items damaged due to misuse


3. Refunds

  • Approved refunds will be processed to the original payment method

  • Shipping charges are non-refundable

  • Refunds may take 5–10 business days to reflect


4. Exchanges

We only replace items if they are defective or damaged on arrival.


5. Return Shipping

Customers are responsible for return shipping unless the item was defective or incorrect.


📧 Contact: support@rajsutra.com